If any families are in need of support The One Reading Community Hub is a fantastic new resource. It has been created for Reading Borough Council residents needing additional support during the outbreak and can help with food/urgent supplies, money concerns and advice, wellbeing and anxiety as well as other issues. Families can either self-refer https://www.reading.gov.uk/coronavirussupport or phone 0800 1894325. You can also contact Helen at firstname.lastname@example.org or on 07494870992 and she will complete the form with you. The One Reading Community Hub is a partnership between Reading Borough Council, Reading Voluntary Action and Reading's wide and varied voluntary and community sector. We have been amazed by the service that they have already provided some of our families. The public is being urged to only contact the Hub if they have urgent welfare needs which a family member or trusted friend cannot help them with. This is so that resources can be directed to the people that need it most at this challenging time. All offers of help and support are welcome from individuals, businesses and other organisations. The Hub cannot provide health advice and will direct customers to NHS 111.
111 - Call for medical advice
Family Information Service: 0118 9373777 - offers advice for any family matter or for any family member taking care of children 0-19 years of age (up to 25 years for SEN)
Berkshire Woman's Aid: 0118 9504003 - confidential advice for those affected by domestic abuse
Children's Single Point of Access: 0118 9373641 - to raise concerns about the safeguarding of a child, early help and children's social care
Samaritans: 116 123 - emotional support for anyone struggling to cope or at risk of suicide
No5 - 0118 9015668 - emotional support for 11-25 year olds
Childline: 0800 1111 - help and advice on a range of subjects
www.nhs.uk - range of information and advice such as talking therapies and symptoms checker
https://readifood.org.uk/ - Reading Food Bank
https://www.zainabiya-reading.org.uk/ : Zainabiya Welfare Foundation has launched an initiative to help the elderley, isolated and struggling during the crisis
https://www.moneysavingexpert.com/ : Useful financial advice
https://www.morrisons.com/food-boxes/boxes : Morrisons Food Boxes
A dedicated phone line has been set up by the council amid the coronavirus pandemic for those who are vulnerable and in urgent need of help. Reading residents are being urged to only contact the hub if they have urgent welfare needs which a family member or trusted friend cannot help them with. The contact number is 0808 189 4325. The line is open 9am-5pm, five days a week.
Please read the government advice with regard to keeping children safe on-line. There are simple things to ensure they are using the internet safely. Click here to access the advice from Internetmatters.org